Support

Got a question? We'd be more than happy to help. Please email us at support@zmi.co.za

Post a picture and review of the product on your Facebook. And make sure to follow us on Facebook @zmiusa for product news and updates!

User Manuals

Print copies of the following user guides are available in alternate format by request at least 10 working days in advance. To obtain a copy, please contact us at support@zmi.co.za
PowerPack 10000 Portable Charger

User Guide—PowerPack 10000 Portable Charger (EnglishFrench)

An accessibility copy of the user guide in larger fonts is available for viewing or printing by clicking here.

tutorial is available for iPhone/iPad users who want to use the PowerPack to charge their devices: Click here

tutorial is available for Samsung Galaxy S8, S9 and LG V20, V30, G7 ThinQ users who want to use the PowerPack to charge their phones: Click here

And you may read this blog post on how to properly charge Fitbit fitness trackers, Apple Watch, and Bluetooth headphones. Click here.

FAQs

PowerPack 20000 USB PD Backup Battery for New Laptops

User Guide—PowerPack 20000 USB PD Backup Battery for New Laptops (English, French)

How to Use the PowerPack 20K (Photo Guide)

And you may read this blog post on how to properly charge Fitbit fitness trackers, Apple Watch, or Bluetooth headphones. Click here.

FAQs 

Frequently Asked Questions

Address

Sensofinity,

FNB Portside Building, 5 Buitengracht Street,

Cape Town, Western Cape,

South Africa, 8001​

Email

Support

Got a question? We'd be more than happy to help. Please email us at support@zmi.co.za

Post a picture and review of the product on your Facebook. And make sure to follow us on Facebook @zmiusa for product news and updates!

User Manuals

Print copies of the following user guides are available in alternate format by request at least 10 working days in advance. To obtain a copy, please contact us at support@zmi.co.za
PowerPack 10000 Portable Charger

User Guide—PowerPack 10000 Portable Charger (EnglishFrench)

An accessibility copy of the user guide in larger fonts is available for viewing or printing by clicking here.

tutorial is available for iPhone/iPad users who want to use the PowerPack to charge their devices: Click here

tutorial is available for Samsung Galaxy S8, S9 and LG V20, V30, G7 ThinQ users who want to use the PowerPack to charge their phones: Click here

And you may read this blog post on how to properly charge Fitbit fitness trackers, Apple Watch, and Bluetooth headphones. Click here.

FAQs

PowerPack 20000 USB PD Backup Battery for New Laptops

User Guide—PowerPack 20000 USB PD Backup Battery for New Laptops (English, French)

How to Use the PowerPack 20K (Photo Guide)

And you may read this blog post on how to properly charge Fitbit fitness trackers, Apple Watch, or Bluetooth headphones. Click here.

FAQs 

Frequently Asked Questions

Address

Sensofinity,

FNB Portside Building, 5 Buitengracht Street,

Cape Town, Western Cape,

South Africa, 8001​

Email

SUPPORT

Sensofinity, FNB Portside Building, 5 Buitengracht Street, Cape Town, Western Cape, South Africa, 8001​

Email: support@zmi.co.za, M-F 9:00 am to 5 pm

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